Privacy Policy - Godfather IT
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 3/14/2026
Information We Collect
Information You Provide
- Contact Forms: Name, email address, phone number, and message content when you contact us
- Service Requests: Technical details about your IT issues and service preferences
- Communication: Records of our conversations and correspondence
Information Automatically Collected
- Website Analytics: Page views, time spent on site, browser type, device information, and IP address (via Google Analytics)
- Cookies: Small files stored on your device to improve website functionality and analyze usage
- Location Data: General geographic location (city/state level) for service area verification
How We Use Your Information
- Respond to your service requests and provide IT support
- Schedule appointments and communicate about services
- Improve our website and services based on usage patterns
- Send service updates and important notifications
- Comply with legal obligations and protect our business interests
- Analyze website performance and user experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- Service Providers: EmailJS for contact form processing, Google Analytics for website analytics
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of business assets
Third-Party Services
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
EmailJS
Our contact forms are processed through EmailJS to deliver your messages to us securely. EmailJS does not store your personal information beyond the transmission process.
reCAPTCHA
We use Google reCAPTCHA to protect our forms from spam and abuse. reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
Thumbtack
We display customer reviews through Thumbtack's widget service. This service may collect usage data according to Thumbtack's privacy policy.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide relevant content and services
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure data transmission using SSL encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure storage of contact information and service records
Your Rights
You have the right to:
- Access: Request a copy of the personal information we have about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
Data Retention
We retain your personal information only as long as necessary to:
- Provide ongoing IT services and support
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Improve our services and customer experience
Contact form submissions are typically retained for 3 years unless you request earlier deletion.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Learn more about our services:
Legal Compliance
This privacy policy is designed to comply with applicable privacy laws, including:
- California Consumer Privacy Act (CCPA)
- Connecticut Data Privacy Act
- General Data Protection Regulation (GDPR) for EU visitors
- Other applicable state and federal privacy laws